Refund policy

At The Sunday Post Club, each monthly post is carefully prepared, packed and sent with love. Because our subscriptions are prepared specifically for each month's mailing, we do not offer refunds for change of mind, incorrect selections or simply deciding that you no longer want your order.

Subscription cancellations

You can cancel your subscription at any time to prevent future renewals.

Cancelling your subscription does not cancel or refund an order that has already been processed or dispatched.

Incorrect address

Please make sure your delivery address is correct when placing your order.

If an incorrect address is provided and your post is returned to us, additional postage may be required to resend it.

Damaged or missing post

If your Sunday Post arrives damaged or does not arrive, please contact us at admin@sundaypostclub.com.au as soon as possible with your order details.

We'll assess the issue and, where appropriate, arrange a replacement.

Faulty or incorrect items

If your order arrives with a product that is faulty, damaged, or significantly different from what was advertised, please contact us so we can make it right.

Nothing in this policy is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law.

Change of mind

We do not offer refunds or exchanges for change of mind.

This includes:

• Changing your mind after purchasing

• Deciding you no longer want your subscription

• Ordering the wrong product or issue

• Not enjoying the contents of an issue

• Not cancelling a subscription before it renews

Questions

If you have any questions about your order or this policy, please contact us at admin@sundaypostclub.com.au

The Sunday Post Club reserves the right to assess refund and replacement requests on a case-by-case basis where required by law.